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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15m-es0000 (268U2AV)

Where do I navigate to manage a Mobile Fax trial subscription?  It shows up in my Mobile Fax panel via the HP Smart app, but there is literally no way to manage, start or stop the subscription.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Soulsonsix 

 

Welcome to the HP Community Forum.

 

There is no method (or need) to "manage" Mobile Fax in Trial mode.

What?  Mobile Fax has been in Trial for a long time - a very long time as these things go...

When / if the Trial mode ends -- and a subscription is applicable to continuing to use Mobile Fax --

(then) you will be offered the chance to subscribe to the service.

 

You cannot manage what is not subscribed.

You do have the choice to use or ignore Mobile Fax.

 

 

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

  • For example, FAQ > Section What does the Mobile Fax service cost? 
    • Please review the Terms of Service by clicking here
  • Below section FAQ > More FAQs

 

“More FAQs” calls this document - READ

 

Video Example

 

 

====================================================

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

 Product Home

Enter the device type and model name of your HP device

 

Thank you for participating in the HP Community:

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Soulsonsix 

 

Welcome to the HP Community Forum.

 

There is no method (or need) to "manage" Mobile Fax in Trial mode.

What?  Mobile Fax has been in Trial for a long time - a very long time as these things go...

When / if the Trial mode ends -- and a subscription is applicable to continuing to use Mobile Fax --

(then) you will be offered the chance to subscribe to the service.

 

You cannot manage what is not subscribed.

You do have the choice to use or ignore Mobile Fax.

 

 

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

  • For example, FAQ > Section What does the Mobile Fax service cost? 
    • Please review the Terms of Service by clicking here
  • Below section FAQ > More FAQs

 

“More FAQs” calls this document - READ

 

Video Example

 

 

====================================================

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

 Product Home

Enter the device type and model name of your HP device

 

Thank you for participating in the HP Community:

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.