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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Manage a Mobile Fax Trial Subscription

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12-10-2022 03:10 PM
Where do I navigate to manage a Mobile Fax trial subscription? It shows up in my Mobile Fax panel via the HP Smart app, but there is literally no way to manage, start or stop the subscription.
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12-10-2022 03:20 PM
Welcome to the HP Community Forum.
There is no method (or need) to "manage" Mobile Fax in Trial mode.
What? Mobile Fax has been in Trial for a long time - a very long time as these things go...
When / if the Trial mode ends -- and a subscription is applicable to continuing to use Mobile Fax --
(then) you will be offered the chance to subscribe to the service.
You cannot manage what is not subscribed.
You do have the choice to use or ignore Mobile Fax.
HP Smart – Mobile Fax – Information, Sign-up, Terms of Service
Android, Apple iOS, iPadOS, macOS, and Windows 10
Not your home site? Click the Flag to change to your region.
Please do read the questions and answers in the FAQ section:
- For example, FAQ > Section What does the Mobile Fax service cost?
- Please review the Terms of Service by clicking here
- Below section FAQ > More FAQs
“More FAQs” calls this document - READ
- HP Smart - Send Faxes with the HP Smart App
- FAQ > Section “Can I cancel or remove Mobile Fax from the HP Smart app?”
- FAQ > Section for Fax History >> "How do I see or save old faxes?"
Video Example
====================================================
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
Enter the device type and model name of your HP device
Thank you for participating in the HP Community:
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
12-10-2022 03:20 PM
Welcome to the HP Community Forum.
There is no method (or need) to "manage" Mobile Fax in Trial mode.
What? Mobile Fax has been in Trial for a long time - a very long time as these things go...
When / if the Trial mode ends -- and a subscription is applicable to continuing to use Mobile Fax --
(then) you will be offered the chance to subscribe to the service.
You cannot manage what is not subscribed.
You do have the choice to use or ignore Mobile Fax.
HP Smart – Mobile Fax – Information, Sign-up, Terms of Service
Android, Apple iOS, iPadOS, macOS, and Windows 10
Not your home site? Click the Flag to change to your region.
Please do read the questions and answers in the FAQ section:
- For example, FAQ > Section What does the Mobile Fax service cost?
- Please review the Terms of Service by clicking here
- Below section FAQ > More FAQs
“More FAQs” calls this document - READ
- HP Smart - Send Faxes with the HP Smart App
- FAQ > Section “Can I cancel or remove Mobile Fax from the HP Smart app?”
- FAQ > Section for Fax History >> "How do I see or save old faxes?"
Video Example
====================================================
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
Enter the device type and model name of your HP device
Thank you for participating in the HP Community:
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"