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‎03-31-2023 12:20 PM

HP Recommended
Product: HP OfficeJet Pro 9015e All-in-One Printer

My HP printer was working very well until I moved it from my main WiFi network to my guest network. I'm running an Orbi base and satellite system. I was able to move the HP from the main to the guest network using HP Smart and then (understandably) I was told that the computer had lost connection to the printer. I was able to confirm (both at the printer via the menu and on the network router) that the printer was connected to the guest network. But even after switching to the guest network with my laptop, I am unable to get the printer back online. I have restarted both the printer and my computer. Any suggestions?

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