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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2655 All-in-One Printer

The printer no longer connects to wifi. I have tried the wireless set up procedure. I have turned everything on and off. I have uninstalled and reinstalled the printer on my chromebook. Nothing. It will print from USB, but the blue light just flashes and it cannot find the wifi at my house or office. 

1 REPLY 1
HP Recommended

Hi @LJthecapt13 

 

Welcome to the HP Support Community.

 

I'd like to help!

 

I understand you have issues connecting the printer to the wireless network, let us try to fix this. Try the steps below-

 

Press and hold both the wireless and cancel buttons for 3 seconds till teh power light blinks.

 

next turn the printer off and then on, ensure the wireless light is blinking.

If it is not blinking turn the wireless button on by pressing the wifi button.

 

Now follow the wireless setup again and check for any difference.

 

Or, 

 

  1. Turn the printer on, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Unplug the power cord from the wall outlet.
  5. Wait at least 60 seconds.
  6. Plug the power cord back into the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
  9. Wait until the printer is idle and silent before you proceed.

If the issue persists, print a Wireless Network Test Report, and then follow any instructions on the report to troubleshoot wireless connectivity problems.


For more information, click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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