My HP ENVY 7640 printer

[LRLlrl]

Our HP ENVY 7640 printer has stopped printing any documents from my Lenovo Thinkpad Laptop whether I have the two devices connected by hardwire or wirelessly. I did not disconnect anything or uninstall any program to the best of my knowledge; except after this problem was going on for a while, I decided to uninstall and then reinstall the HP ENVY program, but this did not help.

[Kumar0307]

@LRLlrl, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to print from your computer. Do you get any errors while trying to print?

Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

Are you using the HP Smart app to print?

Hope this helps! Let me know how it goes. 

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Have a great day!