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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet 6958 All-in-One Printer
Microsoft Windows 11

I cannot establish a link to the HP Officejet 6958 All In One printer from my Dell Inspiron 15 5000 laptop.  Printer is established on wireless network, no problems.  When I send a document to the printer, there is no error message but the printer does not generate the document.

1 REPLY 1
HP Recommended

Probably woke up from sleep and the router gave it a different IP address.   Try printing directly to the printer.

 

Wi-Fi connection

Ideally, your Wi-Fi printer should connect to the modem or router. If your network has multiple boosters / repeaters, it is possible the printer may connect randomly to any of the units. The router needs to provide the same IP address on every connection. This rarely happens with random connects. An alternate Wi-Fi connection is Wi-Fi direct. Your laptop or smartphone prints directly to the printer and does not go through the router. Note that if you signed up for instant ink or internet printing your printer must also be online through the router. Do not call any phone number revealed in any video or site.


This video shows how to connect to the router: 6958
Wi-Fi Direct can be used to avoid configuring the router. Watch this: 6952
Wi-Fi Direct is explained on page 89 of the User Manual, this Wi-Fi setup avoids using the router.

 

let me know if there is a problem.


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