• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

My 2021 MacBook Pro has macOS Ventura 13.1 installed.  Won't connect to the wireless printer even tho they are on the same wifi network.  I don't see Ventura 13.1 as an option for MacOS drop down.  How do I reset the printer to connect with my Mac?

 

 

1 REPLY 1
HP Recommended

Edited to add:   I removed the printer in order to add it again, and now my Mac can't even find the printer.  I have reset the printer to factory settings and the Mac is still not finding the printer.  

I have been able to print from my phone to the printer, but my Mac won't print reports.

Is this salvageable?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.