My MacBook Air cannot find my HP LaserJet MFP m29w after a move and connection to a new provider.

[Ervlnn]

I have moved recently and have a new wireless network set up.  My printer was working well before the move and I was even able to print a couple of items on a different interim network at the new location.  However, as soon as the new network was set up, my printer is not found anywhere.  I have followed the directions at the HP site but they do not work.

Thanks for any help you can give.

[ShlomiL]

Hi,

Please restart the printer and disconnect any USB cable from it if any such is connected, then restore the wireless settings by holding the wireless button for about 20 seconds till the Attention ( ! ) light blinks, only then release the button and allow the printer to restart.

On your Mac ensure it is wirelessly connected to your Home network (2.4GHz wireless only is supported by the printer), then open HP Smart or HP Easy Start and follow the steps to connect the printer to your wireless network:

https://support.hp.com/us-en/document/ish_1780623-1698506-16

or

https://123.hp.com/us/en/devices/setup

Shlomi

[Ervlnn · Accepted solution]

Thanks for your help on this.  After struggling with this issue for several days, it turned out to be related to our new internet service, not the printer.  Everything is working fine now.