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HP Direct 37 Envy printer 4520 series, need password reset emailed to me to enable printing from phone. Printer is connected to internet

1 REPLY 1
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@Bonni22, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

understand you're looking to reset a password for your HP Envy 4520 printer to enable printing from your phone. I'd be happy to assist you!

To make sure I assist you correctly, could you clarify which password you are referring to? Are you asking about:

The Wi-Fi password (for connecting your printer to the network)?

A printer control panel password (if there’s a security lock set on your printer)?

 

Also, could you confirm whether you’re using the HP app on your phone to print, or another printing method? Let me know, and I’ll help guide you through the next steps!

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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