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Help!  I only want to print but every time I just want to print, it defaults to saving the document and then into an endless circle.

1 REPLY 1
HP Recommended

@OK713, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
 

It sounds like your HP printer is defaulting to "Print to PDF" or "Save as PDF" instead of sending the document to your actual printer. Here's how to fix it depending on your operating system:

 

For Windows:

Open Settings:

  • Press Windows + I to open Settings.
  • Go to Devices > Printers & scanners.

Set Default Printer:

  • Find your actual HP printer in the list.
  • Click on it and select Set as default.
  • Make sure "Microsoft Print to PDF" is not set as the default.

Disable "Let Windows manage my default printer":

  • Scroll down and turn off the option that says "Let Windows manage my default printer".

For macOS:

Open System Settings:

  • Go to System Settings > Printers & Scanners.

Set Default Printer:

  • In the dropdown labeled Default printer, select your HP printer instead of "Save as PDF" or "Last Printer Used".

When Printing from an App (like Word or Chrome):

  • When you click Print, make sure the selected printer is your HP printer and not "Save as PDF".
  • You might need to click a dropdown or "See more printers" to find the correct one.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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