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‎09-25-2023 03:44 AM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: macOS 12.0 Monterey

Hi Guys, i am trying to scan to email but when i do this using my HP Smart application, it says that it's failing to connect to HP's secure cloud - any ideas why please?

Category:
1 REPLY 1

‎09-27-2023 01:54 PM

HP Recommended

Hi @ScottHeywood,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Kindly refer to the below links and let me know if that fixes the issue.

 

https://support.hp.com/in-en/document/c03862727

 

https://support.hp.com/rs-en/document/ish_6185297-6063300-16

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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