My printer is asking Admin Password I do not have

[yuksele]

I am trying to get my "HP LaserJet Pro MFP M227fdw" for my new home-office Wi-Fi (it was at my previous home-office where the Wi-Fi network worked very well for my two laptops and the mobile/smart-phone. Each time I try to go in to the Wi-Fi settings on its small screen, it is asking me a password.  I do not know if I had one before (doubt it). If I did, how do I recover it?

NOTE: no other 'fixes' worked so far, been to many 'doctors'... I definitely need that password or a tool to wipe its memory off so that it thinks it is a new machine/.

[Betty0610 · Accepted solution]

@yuksele

Welcome to the HP Support Community.

I'd love to help.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!