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‎02-17-2024 01:06 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

My printer is an OfficeJet Pro 6978, All-in-One.   The printer is showing a wireless connection.  I've never had a problem printing from any device, but suddenly a few days ago the printer is not responding to a print command from any of my devices (an IPhone, IMac computer and HP Envy laptop). I have done all the resets, etc. and even called my internet company to check to be sure my connection was good.  There is no problem with my modem or router. I checked the wireless connection on the printer and it is showing an excellent connection.  I redid the wireless connection to be sure, but am getting the same result.  What's going on??  Has anyone else had this problem.  I really don't want to go out and buy another printer since this one has always been reliable.

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