My printer is off line and I don't know how to get it back on line

[Kris-2_3]

HP Desk Jet 2752e All-in-One Printer is off line how do I reconnect it ?

[Max3Aj]

@Kris-2_3, Welcome to the HP Support Community – it’s great to have you here!

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.

Let's get your HP DeskJet 2752e printer back online. This issue is usually caused by a communication problem between the printer and your computer. Here are some steps to help you reconnect:

Check Printer Status

• Make sure the printer is powered on and has no error lights.
• If it's connected via Wi-Fi, ensure it's connected to the correct network (same as your PC).

Restart Devices

• Restart your printer, computer, and Wi-Fi router.
• This often resolves temporary connectivity issues.

Set Printer Online in Windows

1. On your PC, press Windows + R, type control printers, and press Enter.
2. Right-click your HP DeskJet 2752e printer.
3. If you see "Use Printer Offline" checked, click it to uncheck.
4. Set it as Default Printer if not already.

Reconnect or Reinstall the Printer

If the issue persists:

• Open Settings > Devices > Printers & scanners.
• Remove the printer.
• Re-add it by clicking Add a printer or scanner.

Or use HP Smart to reinstall:

• Download HP Smart: Official HP® Support
• Follow the setup instructions to reconnect your printer.

You may refer to this document - HP printer is offline or unavailable | HP® Support

I hope your issue is now resolved. If not, feel free to reply and we’ll continue helping until everything’s sorted!

If the post helped, please click “Accepted Solution” to help other users easily find it. And if you’d like to say thanks, just tap the “Yes” button!

Cheers,

Max3Aj

HP Support