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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP 7855 printer
Microsoft Windows 11

We moved into another house and I can't seem to get my printer to work wirelessly.  My computer works fine, I even tried connecting the computer & printer via an ethernet cable and it still says offline.  I just recently installed a google nest wireless system, thinking it would solve the issue --- but it did not.

1 REPLY 1
HP Recommended

Never mind I figured it out... Had to put the new network info into the printer settings - ugh!!

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