My printer is printing too small

[Wilson63]

When I print to my envy632e the print is so small hardly readable, it has always printed to a4, now it's less than a5?..... only just stsryed doing this?

[A_Gayathri]

Hi @Wilson63,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP ENVY 6032 All-In-One Printer is scaling down the print size unexpectedly, which is why it prints much smaller than usual. This could be caused by a settings change or an issue with the application you are printing from. 

Here are a few steps you can follow to resolve this issue:

1. Check the Paper Size in the Print Settings

• When printing, make sure the paper size is set to A4 in the print dialog box.
• Go to File > Print in your application.
• Click on Printer Properties or Preferences and ensure that the Paper Size is set to A4 and not something smaller like A5 or custom sizes.

2. Check for Scaling Options

• In the same print dialog, check if there is an option called "Scale" or "Fit to Page".
• Ensure that the scaling is set to 100% or Fit to Page if you are printing from a PDF or other documents.

3. Verify Application-Specific Settings

• If you're printing from a specific program (e.g., Word, PDF viewer), make sure the print settings within that program are correct:
  • For Microsoft Word: Check the Page Layout settings to ensure the document size is set to A4.
  • For PDF viewers (Adobe Acrobat or others): Ensure "Actual Size" or "Fit to Page" is selected in the print options.

4. Update Printer Drivers

• Outdated printer drivers can sometimes cause formatting issues. Ensure that you have the latest drivers installed for your printer. You can download the latest drivers from the HP Support website.

5. Reset the Printer to Default Settings

• If the issue persists, resetting the printer to its default settings can sometimes resolve scaling issues.
  • You can reset the printer from the Settings or Tools section on the printer's display panel.

6. Test a Different Document

• Try printing a different document to see if the problem is specific to one file or occurs with all print jobs.

Refer to this document: HP ENVY 6032 All-In-One Printer User manual 

I hope this helps. 

Take care and have a good day.

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