My printer lost internet connection and won't reconnect.

[duano58]

My Printer lost its internet connection.  I can't get it to reconnect.

[Hawks_Eye]

Hi @duano58 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thank you for sharing that—and I’m really sorry your printer lost its internet connection. Let’s get a clearer picture so we can pinpoint what’s causing the disconnect:

• Which HP printer model are you using?
• Is it connected via Wi-Fi or Ethernet?
• Are you trying to reconnect it using the HP App or directly from the printer’s control panel?
• Does the printer show any error messages or blinking lights related to the network?
• Have there been any recent changes to your Wi-Fi network (new router, password change, moved devices)?
• Are other devices on the same network working normally?

Once I have these details, I’ll guide you through the most effective recovery path.

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.