My printer stop printing two sided

[tdhickman]

My HP OfficeJet 5255 stopped printing two-sided.  Been messing around with the scan doctor today and now it's not printing at all.

[Anand_Andy]

Hi @tdhickman,

Welcome to the HP Support Community

I understand you are facing an issue with your  HP OfficeJet 5255 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Are you able to make a Copy?
• What application are you trying to print from?
• Did you make any changes to the printer settings?
• Is it only happening in one particular application?
• How is the printer connected to your PC?

While you respond to that, Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

Click here to download and install the latest printer firmware from your product

Click here to know different methods of updating printer firmware.

If the issue persists please follow the steps mentioned in this document: Print on both sides of the paper (Windows)

Hope this helps! Keep me posted. 

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