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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎05-26-2026 12:53 PM

HP Recommended

Hi!  I have tried many times to connect my printer to my new WIFI with no success.  I've tried resetting the printer, resetting the router, gone through all of the steps and suggestions.  It appears the app finds the correct wifi network, but stops at the second step every time and says "Cannot connect the printer to the Wi-Fi."  I have tried fixing this multiple times, and spent several hours.  Any ideas?

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