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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎10-07-2024 08:18 PM

HP Recommended
Product: HP OfficeJet Pro 6975

Hello, I have had my printer HP OfficeJet Pro 6975 for years now, but yesterday the power cord got disconnected while the printer was still on. So when I connected it back to the printer and turned it on, the printer said that it wasn’t connected to any WiFi anymore. I tried connecting it back to the WiFi but it says that it can’t. I printed a”print report” but it tells me there is a MAC address filtering that’s enabled. Although I do not have that enabled. I have done the “restore network settings” and disconnected and reconnected the printer again but nothing works. My printer refuses to connect to the WiFi.

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