My printer wont print from computer

[JDonnelly70]

my printer wont print from my comupter . it says its a que error

[zoey7886]

@JDonnelly70, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding Printer Queue Errors!

We're thrilled to have the opportunity to assist you and provide a solution. 

When experiencing printer queue errors that prevent your printer from printing from your computer, here are some steps you can take to resolve the issue:

Check Printer Connection: Ensure that your printer is properly connected to your computer via USB or network connection (Wi-Fi/Ethernet). Check that all cables are securely attached.

Restart Printer and Computer: Turn off your printer and computer, wait for a few minutes, and then turn them back on. This can sometimes clear temporary glitches.

Clear Print Queue:

• Open the print queue by going to "Devices and Printers" in the Control Panel.
• Click on your printer to open the queue of pending jobs.
• Cancel or delete all pending print jobs to clear the queue.

Reinstall Printer Drivers:

• Visit the HP Support website to download and install the latest drivers for your specific printer model.

Set Printer as Default:

• Go to "Devices and Printers" and ensure your printer is set as the default printer.

Check for Errors in Printer Status:

• Investigate if there are any specific error messages or lights blinking on the printer indicating an issue.

Update OS: Ensure your operating system is up-to-date, as outdated systems can sometimes cause compatibility issues. 

Hope this helps!

Take care, and have an amazing day! 

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Regards,