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- Re: My wifi has been changed. I am trying to setup my HP Las...
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11-11-2022 10:39 AM
My wifi has been changed. I am trying to setup my HP LaserJet Pro MFP M31w again. I see this message and not able to proceed
"A Custom Password has been set for your printer. Enter the password to access the printer web interface"
How do i fix this
Solved! Go to Solution.
Accepted Solutions
11-20-2022 04:50 AM
Hi @Shahul75,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
We have to perform an NVRAM Reset to unlock the features of the printer/Reset the password.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee
11-20-2022 04:50 AM
Hi @Shahul75,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
We have to perform an NVRAM Reset to unlock the features of the printer/Reset the password.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee
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