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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
USERIKG
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NEW IP ADDRESS FOR WIRELESS PRINTER

HP Recommended
HP WIRELESS ALL-IN-ONE PRINTER 5055
Microsoft Windows 10 (64-bit)

I think a hacker changed my printer's up address.  the ip address is unsecured so windows won't let me change

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Kumar0307
HP Support Agent
HP Support Agent
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@USERIKG, Welcome to the HP Support Community!

 

The IP address is provided to the printer by the router. Have you connected the printer to your personal wireless network?

If yes, then it is secure. Only people who know the password to this network can access the printer.

 

If you want to reconnect the printer to the network:

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

 

If you want to assign a static/manual IP address to the printer,

  • Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
  • Type the IP address at the top of your web browser to obtain the printer EWS page on your computer.
  • If you get any security notification, click on show details/advanced and 'proceed to this website'.
  • Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
  • Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
  • Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
  • Click on the radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)

Note: You may watch this video for a better understanding.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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