• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 8210 Printer

Hi All.

I got my printer from State Farm when they upgraded their printers. I got home and now I cannot connect it to the internet or do much of anything really. I’m hoping if i figure out how to factory reset it, i’ll be able to do my own set up. Thanks!

1 REPLY 1
HP Recommended

Hi @kaylamason,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to perform a factory reset on your HP OfficeJet Pro 8210 printer, follow these steps:
 

Turn on the Printer: Ensure your printer is powered on.

Access the Control Panel:

  • On the printer's control panel, tap the Wireless icon (it looks like a signal bar).
  • Tap the Settings icon (a gear or wrench icon).

Navigate to Printer Maintenance:

  • Go to Printer Maintenance or Tools.

Select Restore:

  • Look for the Restore option, which might also be listed as Restore Defaults or Factory Reset.

Confirm the Reset:

  • Follow the on-screen instructions to confirm that you want to restore the printer to its factory settings.

Wait for the Printer to Reset:

  • The printer will restart and go through the reset process. This might take a few minutes.

Refer to this document: HP OfficeJet Pro 8210 Printer series User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.