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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Need help factory resetting my printer

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08-24-2024 01:21 PM
Hi All.
I got my printer from State Farm when they upgraded their printers. I got home and now I cannot connect it to the internet or do much of anything really. I’m hoping if i figure out how to factory reset it, i’ll be able to do my own set up. Thanks!
08-26-2024 10:12 AM
Hi @kaylamason,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are trying to perform a factory reset on your HP OfficeJet Pro 8210 printer, follow these steps:
Turn on the Printer: Ensure your printer is powered on.
Access the Control Panel:
- On the printer's control panel, tap the Wireless icon (it looks like a signal bar).
- Tap the Settings icon (a gear or wrench icon).
Navigate to Printer Maintenance:
- Go to Printer Maintenance or Tools.
Select Restore:
- Look for the Restore option, which might also be listed as Restore Defaults or Factory Reset.
Confirm the Reset:
- Follow the on-screen instructions to confirm that you want to restore the printer to its factory settings.
Wait for the Printer to Reset:
- The printer will restart and go through the reset process. This might take a few minutes.
Refer to this document: HP OfficeJet Pro 8210 Printer series User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.