Need to configure new wifi setup

[RJena]

Hi,  I have changed my internet connection and need to configure new wifi setup to my printer

[VikramTheGreat]

Hi @RJena,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand that you have a new Wi-Fi router and need to connect your printer to it. I know how frustrating it can be when your devices don’t connect as expected, but don’t worry—we can get this sorted out with a network reset.

Restore network settings to default settings:
● Press the Wireless button ( ) and the Cancel button ( ) from the printer control panel at the same time, and then hold them for three seconds.
● Please uninstall the HP Smart app --> restart the Device, Wifi Router & Printer --> install it back and check

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support 

[VikramTheGreat]

Hi @RJena,

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support