• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Photo smart 7520
Microsoft Windows 10 (64-bit)

The printer is wireless and has been working without problem of any kind until it stopped and says I need to enter a "proxy address."  Can someone please tell me where to find it?  Thanks in advance.

1 REPLY 1
HP Recommended

 Hi @Cotygazelle

 

 I'd like to help!

 

To better assist you - 

  1. What's the application you are trying to print from? Have you tried printing from a different application or devices? 
  2. What is the status of the wireless light on the printer, steady or blinking?
  3. What is the exact error you receive ?
  4. Which web browser are you using to print from?
  5. Have you tried printing from a different browser?

  Keep me posted. 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.