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‎01-30-2021 05:03 PM

HP Recommended
Product: MFP M180nw
Operating System: Microsoft Windows 10 (64-bit)

I installed a new Xfinity Gateway router and now my printer won't work. It won't connect to the network 

Category:
1 REPLY 1

‎02-10-2021 03:21 PM

HP Recommended

@jane1224

 

Welcome to the HP support community.

 

Restore the factory-set defaults

1. On the printer control panel, press the Setup button.

2. Open the Service menu.

3. Select Restore Defaults.

The printer automatically restarts.

 

Update the printer firmware

Here are the steps:- Click here

 

Refer this HP document for the steps to connect the printer to WiFi:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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