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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Re: Network printing disabled
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05-20-2022 02:37 PM
I have inherited an OfficeJet Pro 7740. When I connect a Cat5 cable there is no connection. When I tap on the wireless icon on the printer, it says "This feature has been disabled. Contact the person who set up the printer." Tough to do, since that person passed away.
Solved! Go to Solution.
Accepted Solutions
05-23-2022 10:21 AM
@lgottlieb45
Welcome to the HP Support Community.
I'd love to help.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the communities page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee
05-23-2022 10:21 AM
@lgottlieb45
Welcome to the HP Support Community.
I'd love to help.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the communities page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee
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