Network unsupported message when trying to set up

[JoeCarney]

Trying to set up new HP M209dw printer. Running MacOs sequoia 15.3.2. Getting a message “network unsupported”. How to resolve?

[Pallipurath]

Hi @JoeCarney,

Welcome to the HP Support Community.

Thank you for posting your query.

I understand your trying to set up your HP M209dw printer on a network, receiving a "network unsupported" message can be due to several factors. Here are some steps you can try to resolve this issue on your Mac running macOS Sequoia 15.3.2.

Check Network Compatibility

• Verify Network Compatibility: Ensure that your network supports your printer's wireless connection options. The HP M209dw typically supports standard 2.4 GHz and sometimes 5 GHz networks.

Restart Devices

• Restart Printer and Router: Turn off your printer and router, wait a few seconds, and then turn them back on. This action can resolve many connectivity issues.

Verify Network Settings

• SSID and Password: Make sure you are entering the correct network name (SSID) and password during the setup process.
• Network Type: Ensure that your printer is attempting to connect to the correct type of network (e.g., home network rather than a guest network).

Update Printer Firmware

• Firmware Update: Check if there is a firmware update available for your printer. You can do this by visiting the HP Support website and downloading any available updates.

Take care and have an amazing day!

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Regards

Pallipurath.