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‎09-17-2024 04:36 PM

HP Recommended
Product: HP Officejet Pro 8610

Hello! I am trying to work with an HP Officejet Pro 8610 printer. The printer alerted me that it needed two ink cartridge replacements, so I got the replacements and replaced them in the printer, but that's where my issues started. The printer notified us that it wasn't able to communicate and that it did not have internet access - so we did HP Printer tests and it allowed us to print, but only in black and white. Also, it does not allow us to scan or copy other paperwork. 

 

Any help would be appreciated. 

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