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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎01-05-2026 12:21 PM

HP Recommended

Help. 
new Wi-Fi name and I can’t reconnect my printer? 

Reply
1 REPLY 1

‎01-07-2026 12:55 PM

HP Recommended

Hi @Fin5363,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how frustrating it can be when the printer won’t connect to Wi-Fi, especially when you just want to get things working again. I’ll be happy to help you with this.
 

To connect your printer to the new Wi-Fi network using your PC, please follow the steps below carefully. These steps should help resolve the connection issue and get your printer back online smoothly.
 

If you run into any trouble while following the steps, or if the issue persists, please let me know, and I’ll be glad to assist you further.

Restore the printer to the original network settings:

1.  On the back of the printer, press and hold the Wireless button for at least three seconds.

2. Please uninstall the HP Smart app --> restart the Device, Wi-Fi router, & Printer, --> install it back and check

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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