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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- New Wifi Reconnection

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12-30-2022 05:35 AM
We have changed our Wifi network at home, so the printer doesn't recognize it. We have tried to reconnect it to the new Wifi, but we can't find the way. How can we do?
Solved! Go to Solution.
Accepted Solutions
01-05-2023 06:49 AM
@Noeming
Welcome to the HP support community.
Are you getting any error messages?
Could you elaborate on the issue for better understanding?
Sandytechy20
I am an HP Employee
01-09-2023 06:14 AM
@hafiz3 and @Noeming
Welcome to the HP support community.
I understand that you getting connectivity issues with your printer, I am glad to assist you.
Reset the printer network settings to defaults:-
- Press and hold the Wi-Fi button for at least three seconds to restore the network settings to default settings. This will also put the printer back into the Auto Wireless Connect (AWC) setup mode.
Connect the printer using the HP Smart app
Follow the steps mentioned in this document:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee