New Zyxel router says password failed

[Panther5]

I have a Zyxel router and it is vdsl , it won't let my printer sign in to the wireless. Says Security failed. Typed password so many times and it is right one but says security failed in network test report. Everything else passed. Tried everything, shut down laptop, router, and printer over and over , deleted printer. Restored default settings on printer.  What to do ...? It worked before on the previous router..help please

[Nal_NR]

Hi @Panther5,

I understand that you are having difficulties connecting your Printer Wirelessly.

I'd like to help sort this out.

I suggest you start with a Printer Reset

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
 

Then uninstall the Printer Driver from Root Level and download the Full Feature Software

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo. 
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for an HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers

13) Restart the computer and download the Full Feature Software from here and follow the onscreen instructions.

Note: Do not leave the USB cable connected. Only connect the USB cable when prompted during the installation.

Hope this helps! Keep me posted for further assistance.

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