New router, now can't print! Help please

[Alice-Grace]

I have a new router and have tried everything to set up my Deskjet 2540 printer with no luck.

I have followed all the advice, and contacted my router provider who also couldn't help. 

I saw some info on WiFi direct but have no idea what the password is that they want so I can use it with my android phone.

I've spent hours trying to sort this abs am about to throw my printer out of the window in frustration! Please help...

[jimbo121]

new router cant get wifi

[Kumar0307]

@Alice-Grace, Welcome to the HP Support Community! I’m here to help.

As you have a new router, the printer has to be connected to it to be able to print. 

Wifi-Direct is used if you do not have access to a wireless router. When you connect the computer to the printer's Wifi-Direct network, there will be no internet access on the computer. The default password is 12345678

To connect the printer to your wireless network, refer to - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

• Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

You may also refer to - HP printer setup (Wi-Fi network)

Hope this helps! Let me know how it goes. 

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