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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 9010e
Microsoft Windows 10 (32-bit)

I use a Hotspot to connect to the internet. At times I don't have a strong internet connection. When I try to print with my wireless printer it either takes forever to print (5-mins) or it won't print at all. 

Do I have to be wireless or can I use a printer cable and connect my computer directly to the printer ?

If I use a printer cable what do I have to do to be able to print ?

1 REPLY 1
HP Recommended

The Officejet Pro 9010e is an HP + printer that requires internet connection to be able to work

 

https://www.hp.com/us-en/printers/hp-plus.html 

 




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