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‎07-07-2021 07:36 AM

HP Recommended
Product: Smart tank 555
Operating System: Android 9.0 Pie

So, up until a recent app update, i have been able to use my smart tank just with my phone. I don't have wi fi. Now i can't use my app/printer without completing printer setup via wi fi which i don't have...

Category:
1 REPLY 1

‎07-10-2021 06:11 AM

HP Recommended

@Selfemployeed

 

Welcome to HP Support Community


I would like to help

 

Try restoring the printer back to factory settings and then reinstall the App

 

While holding (the Power button), press and hold (the Black Copy button) and (the Resume button) at the same time, until (spinning wheel) appears on the display.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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