No wireless WiFi light available on HP 9012

[K1R2P3]

Hi

this evening I attempted to print from my iPhone and iPad to tge hp9012 printer. I’ve spent tge last 30 minutes doing a hard reset etc. The wireless WiFi light is not flashing or on  as well as tge wireless icon has disappeared in tge control panel. 

can someone help me figure out how to get my wireless printing back?  Thank you in advance!

[Kumar0307 · Accepted solution]

@K1R2P3, Welcome to the HP Support Community!

I understand you are not able to make changes to the wireless settings on the printer. We need to perform a factory reset on the printer to resolve this issue. 

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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