Not able to connect to HP Deskjet 2722e

[RadhikaVyas]

Hi All.

I am unable to connect to HP Deskjet 2722e printer from my laptop or phone. I have tried rebooting printer, Press wifi and cancel button for 3 seconds and tried to add printer again from HP smart app but it is still not working. In HP smart add printer step, it shows the printer,  it is stuck in Configuring the printer, "Sending network information step" and not proceeding further. If I print the information page by pressing "i" button on printer, it prints not connected to network. In printer wifi icon blue light is continuously blinking.

I have tried all steps but nothing is working. Kindly suggest here as there is nothing wrong with printer and I am paying for HP ink subscription as well without using it.

Thanks,

Radhika

[BeemerBiker]

Watch the reset video. After resetting, you generally have 2 hours to complete the setup. Decide if you want to connect the printer to the router or to print directly to the printer and bypass the router.

Many HP and other OEM printers have problems with the router when the router has two bands and both bands have the same name (SSID). Log into the modem and rename one of the bands. Alternately, contact your ISP and have them rename a band.

Or simply use Wi-Fi direct.

If English is not your native language or if you wish to get additional information not covered below, then use the HP and Microsoft support assistants. The latest HPSA supports 36 languages and can be downloaded here. Microsoft's AI assistant is in the latest Windows 10 and 11 releases and there are instructions here on how to enable the AI. Microsoft's AI assistant (Copilot) has a microphone button and supports natural language processing.

Reset the 2720

• Disconnect the power cable while the printer is on.
• Press and hold the power button and cancel button together and plug the power cable simultaneously.
• Continue to hold for 20 seconds and let go the buttons and allow the printer to initialize

Wi-Fi setup 2720e video using smartphone
https://www.youtube.com/watch?v=G7K8_3pgnMQ&ab_channel=CopyPrintScan

Wi-Fi direct video 2722

2723e Wi-Fi setup video

The WPS or pushbutton setup may be easier and does not use a smartphone. See page 22
https://h10032.www1.hp.com/ctg/Manual/c07043348.pdf

Full feature software Feb 2022

Deskjet reference 2720 2723

1 hold down paper feed and color copy button for 5 seconds then power off 2 while holding down, turn power back on and keep holding down for 5 more seconds.

(there seems to be more than 1 Wi-Fi reset)

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated for routers.