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HP Recommended
HP OfficeJet Pro 8715 All-in-One Printer
macOS 12.0 Monterey

I was trying to print from an internet page as I normally do. My printer was not being recognized by my computer. I had deleted the printer connection as it was not being seen.  I then try to add it back in and it is not being recognized even when I did a search of printers from a list (which was completely empty). I have an HP Officejet Pro 8715. I thought that updating the printer would work but it isnt showing any updates available. I did update my computer as it was in need to do so.  Please help!

1 REPLY 1
HP Recommended

@thirstyboots1

 

Welcome to the HP support community.

 

Are you getting any error messages?

How are you trying to print?

Sandytechy20
I am an HP Employee

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