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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet Tank MFP 1005w Printer

Product Name - HP LaserJet Tank MFP 1005w Printer

Product No. 381U4V
1 REPLY 1
HP Recommended

Hi @ED563,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you. 

 

There could be several reasons why your HP LaserJet Tank MFP 1005w printer is not able to give printouts from your desktop through wireless. Here are some troubleshooting steps that you can try.

 

  • Check the wireless connection: Make sure that your printer is connected to the same wireless network as your desktop. You can check the printer's network settings by printing a network configuration page from the printer's control panel.
  • Restart your printer and desktop: Sometimes, simply restarting your printer and desktop can resolve connectivity issues. Turn off both devices, wait for a few seconds, and then turn them on again.
  • Update printer drivers: Check if there are any updates available for your printer drivers. You can download the latest drivers from the HP website.
  • Reset the printer's wireless settings: If you have recently changed your wireless network's settings, you may need to reset the printer's wireless settings. Refer to your printer's user manual for instructions on how to do this.
  • Check printer status: Make sure that your printer is not out of paper or ink. Also, check if there are any error messages on the printer's control panel.
  • Use HP Print and Scan Doctor: This is a free tool provided by HP to diagnose and troubleshoot printer issues. Download and run the tool to check if there are any issues with your printer.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
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