Not able to selected printer from iphone

[ajrpa6]

Printer is connected but not able to select even if both printer and iphone with same wifi network.

[VikramTheGreat]

Hi @ajrpa6,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

It sounds like AirPrint isn’t working properly, even though your HP printer and iPhone are on the same Wi-Fi network. Here are some steps to fix this:

1. Check Printer AirPrint Support

• Make sure your printer supports AirPrint (most HP models do).
• If unsure, confirm in the printer’s manual or HP support page.

2. Restart Devices

• Restart your printer, Wi-Fi router, and iPhone.
• This clears network glitches that often block AirPrint.

3. Verify Network

• Ensure both devices are on the same Wi-Fi band (2.4 GHz or 5 GHz).
• Avoid using guest networks or VPN on your iPhone.

4. Check Printer Settings

• On the printer, confirm Wireless is ON and the blue light is steady.
• Print a Network Configuration Page to confirm the connection.

5. Update Firmware & iOS

• Update your printer firmware via the HP app.
• Update your iPhone to the latest iOS version: Official HP® Support.

6. Reset Network Settings (if needed)

• On the printer: Restore Network Defaults (usually under Wireless Settings).
• Reconnect to Wi-Fi and retry AirPrint.

7. Use HP App

• If AirPrint still fails, try printing via HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site on your iPhone; it often bypasses AirPrint issues.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat