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We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎09-12-2020 08:19 AM - edited ‎09-12-2020 08:27 AM

HP Recommended
Product: Officejet All in One 6600
Operating System: Microsoft Windows 8.1 (64-bit)

no longer printing online documents

 

Category:
1 person had the same question
1 REPLY 1

‎09-14-2020 10:52 AM - edited ‎09-14-2020 10:52 AM

HP Recommended

@JLR6565, Welcome to the HP Support Community!

 

Do you get any errors?

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Did you check if you are able to print the documents that are saved on your computer like PDFs, word?

Try using a different browser like Google Chrome or Firefox and check if that helps.

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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