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HP Recommended
officejet pro 8610
Microsoft Windows 10 (32-bit)

know it is windows 10 but 32 or 64 bit???? printer worked until a few weeks ago, believe some update may be issue.

1 REPLY 1
HP Recommended

@Popz913, Welcome to the HP Support Community!

 

Determine whether your computer is running a 32-bit version or 64-bit version of the Windows operating system:

  1. Select the Start  button, then select Settings System > About.

  2. At the right, under Device specifications, see System type.

Kindly elaborate on the issue for better assistance.

Do you get a blank page when you try to print or an error or nothing happens?

 

Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Check the ink levels and replace any low/empty ink cartridges.

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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