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‎10-05-2022 03:03 AM

HP Recommended
 
Every button on the touch screen is working except the OK button.
Category:
4 people had the same question
2 REPLIES 2

‎10-12-2022 05:14 AM

HP Recommended

Hi @JeroenD
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that the OK button on your HP OfficeJet Pro 8210 touch screen is not working.

 

Please follow the steps listed below to reset the unit.

1. With printer turned on, disconnect the power cord from the printer.
2. Unplug the power cord from the power source.
3. Wait 60 seconds.
4. Reconnect the power cord to a wall outlet and to the printer.
NOTE: HP recommends plugging the printer directly into a wall outlet.
5. Turn the printer on.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
1 person found this reply helpful
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‎10-24-2022 01:44 AM

HP Recommended

Hi @Rainbow23, 

Thank you very much for your support. I tried a couple of times but unfortunately it didn't work. 

 

Kind regards,

 

Jeroen

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