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‎02-26-2023 09:55 AM

HP Recommended

I can print from my computer to the print but I can not scan from the printer to the computer. 

1 person had the same question
1 REPLY 1

‎02-26-2023 10:39 AM

HP Recommended

@LAPORT84 

 

Welcome to the HP Community Forum.

 

If you have not done so,

Install the Full Feature Software / full driver printer software.

 

Example- Video - Printer Software - Windows

HP OfficeJet 9010 | 9015 | 9018 | 9019 : Download & Install HP Full featured software 

 

 

Next, Enable the Scan to Computer feature.

 

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_10Programs_and_Features_Printer_Desktop_Icons_10

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9015e All-in-One Printer

Enter the device type and model name of your HP device

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

Dragon-Fur

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