Office Space my Printer

[Socaldglf]

HP Envy printer won't connect to my new router (same house, same wifi name, same wifi password, just reset the router over the weekend). Every other device we own connected without issue. Printer...no dice. Since my product is out of warranty HP won't offer support.

As such, this is the last HP device I'll ever own. Every other respectable company offers "support" indefinitely, but won't replace a product post warranty. This is garbage customer service.

[Garp_senchau]

@Socaldglf,  Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

First, I want to sincerely apologize for the frustration you’re experiencing. I completely understand how disruptive it can be when a device doesn’t reconnect as expected — especially when everything else did.

Refer printer's User manual for printer specific steps.

1. Reset the Printer’s Network Settings 

• Turn off your printer.
• Press and hold the Wi-Fi button on the printer.
• While holding the Wi-Fi button, turn the printer back on.
• Keep holding the Wi-Fi button until the light blinks quickly, indicating that the network settings have been reset.

This clears any old Wi-Fi credentials, allowing you to reconfigure the printer for the new network.

2. Reconfigure Printer Wi-Fi Setup

• Press the Wi-Fi button on the printer again (it should blink rapidly if it’s not already connected).
• Use the printer’s control panel to reconnect it to your new Wi-Fi.

Alternatively, you can use the HP Smart app or the printer's web-based setup page (accessed via the printer's IP address) to connect the printer to Wi-Fi.

3. Check Your Router’s Compatibility

• Ensure that the Wi-Fi network is using the 2.4 GHz frequency, as the LaserJet P1102W may not be compatible with 5 GHz networks.
• If your new router is dual band (2.4 GHz and 5 GHz), make sure the printer is connecting to the correct band.

You may also refer these guides: 

• Restore Wi-Fi setup
• HP Printer Wi-Fi setup
• HP printer setup (Mac built-in driver)
• Wireless Test report
• Troubleshoot a Wi-Fi connection

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,