OfficeJet Pro 8028e All-in-One Stuck in Verifying mode & AGINX server reply

[NemoAronnax]

The 8028e printer screen continually shows "Verifying" and is otherwise unresponsive. I have turned it off, and unplugged it. Next I held the power switch down for thirty seconds while I plugged it back in. Once it was plugged in, I turned it back on. It went back into "Verifying" mode. It does this in Wireless mode or with an Ethernet connection.

It is currently connected to the router via Ethernet cable. The router sees it, and it has an IP address.

If I put the IP address in the browser I get:

"Welcome to nginx!

If you see this page, the nginx web server is successfully installed and working. Further configuration is required.

For online documentation and support please refer to (edited)
Commercial support is available at (edited)

Thank you for using nginx."

I have HP Smart software installed, and every printer search it does comes back negative.

I am kinda unnerved by the "nginx" message coming back on the printer's IP address.

Any ideas? Suggestions?

Thanks.

[VikramTheGreat]

Hi @NemoAronnax,

Welcome to the HP Support Community.

Thank you for getting back and letting me know, as we have already tried all the steps, support is limited & this looks like it will require a live lens support.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

VikramTheGreat

HP Support