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Common problems for Connectivity Issues
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HP Recommended
officejet 100 L11a
macOS 10.14 Mojave

I have two problems.  I bought a used Officejet 100 printer on eBay.  I am a Mac user.  When I try to download the easystart app it says it's a pdf file and doesn't open.  Also, when I try connecting it through Bluetooth it asks for a code. I looked on the back and don't see anything related to this.  Is there a way around this code?

1 REPLY 1
HP Recommended

Hi @malibupat,

 

I'd like to help!

 

I understand you are unable to connect to the printer and install the drivers.

 

To assist better- Could you share an image of the screen requesting the code?

 

Printers with built-in Bluetooth

Some HP printers have a built-in Bluetooth radio that supports pairing with a computer, mobile phone, or tablet to enable wireless printing.

  1. Turn on the Bluetooth radio on the printer. Depending on the model, press the Bluetooth button , or navigate to the Setup or Network menu to access Bluetooth settings.

  2. Open the Bluetooth settings on the computer or mobile device, and then confirm the feature is turned on.

  3. Select your printer from the list of found devices, or follow any steps to add the printer as a new device.

  4. Open the item you want to print, open the Print menu, and then select your printer to print.

You may download the drivers, from here-Software and drivers for HP Officejet 100 Mobile Printer

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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