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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Officejet Pro 8600, network icon not lighting.

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07-26-2021
09:09 AM
- last edited on
08-02-2021
02:47 PM
by
RodrigoB
In the past 2 months I have not been able to print from my Dell Inspiron laptop to my HP Officejet Pro 8600. I get the message, not connected to internet. But I am. The "wifi" icon on the printer is not illuminating. Any ideas?
CR
07-29-2021 12:30 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did you make any changes to your printer?
- Are you able to print from other devices?
- Are the printer and smartphone connected to the same wireless network?
While you respond to that, let's try these steps:
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee