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Common problems for Connectivity Issues
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The printer says it's offline I don't know how to connect it to wifi i tried to diagnose and fix it but the printer can't be detected, what should i do?

1 REPLY 1
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@Seleneee 

 

Please use the following Guide

 

   Windows : https://support.hp.com/us-en/document/ish_2026537-1681507-16

   Mac          : https://support.hp.com/au-en/document/c04249334

 

Regards.

BH
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